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Frequently asked questions
Which payment methods are accepted?
At Morgan Mode, we accept:
- Shop pay
- Visa
- Mastercard
- American express
- Maestro
- Google pay
Are there any costs for my order?
No. We offer free standard shipping on all orders within the United Kingdom. There are no additional fees or hidden charges.
Orders are fulfilled through our logistics partners, dispatched via established carrier networks, and sent with tracking.
Cancel my order within a certain period?
Orders may be cancelled within 12 hours of purchase if they have not yet shipped.
To request a cancellation, please contact info@morgan-mode.com with your order number.
Once an order has shipped, it cannot be cancelled and must be returned after delivery in accordance with our Return & Refund Policy.
This does not affect your statutory right to cancel an order within 14 days of delivery under UK consumer law.
What should I do if I have questions or concerns about my order?
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. We're here to help.
Email: info@morgan-mode.com
Phone number: +44 20 39963856
What is the return policy at Morgan Mode?
Please contact info@morgan-mode.com to receive return instructions.
Items should be returned in their original condition where possible.
Customers may inspect items as permitted under UK consumer law.
Returns are processed through our United Kingdom returns facility in accordance with our Returns & Refunds Policy.
Our Story
At Wilson Oxford, we curate timeless, easy-to-wear fashion that seamlessly complements your everyday style.