Privacy Policy

 

Last updated: 27 January 2026

Introduction

This website is operated by Imexva B.V., trading as Morgan Mode (“we”, “us”, or “our”).

The data controller responsible for processing your personal information is Imexva B.V., registered at Nuijeneind 22a, 5761 RG Bakel, Netherlands.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights under applicable data protection laws.

Our services are primarily offered to customers in the United Kingdom.

Use of Our Services

When you place an order or contact us, we may collect personal information such as:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

This information is used solely to fulfil your order, provide customer support, and meet legal or regulatory requirements.

Your data is processed securely by our e-commerce platform and trusted service providers.

We do not store credit card details on our servers. All payments are processed securely by Shopify Payments and other PCI-DSS compliant payment providers.

Communication

When you contact us (for example, via email), we process the information you provide only for the purpose of responding to your inquiry or providing support.

All communication data is stored securely and handled confidentially.

Cookies

We use cookies to ensure our website functions correctly and to improve user experience and site performance.

Cookies are small text files placed on your device that collect standard internet log information and visitor behaviour data.

We use:

  • Functional cookies – required for core website functionality

  • Analytical cookies – to understand how visitors use our website

  • Marketing cookies – used only where you have provided explicit consent via our cookie banner

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie banner.

Use of Collected Data

We collect and process personal data only for the following purposes:

  • To process, fulfil, and deliver orders

  • To provide customer service and support

  • To improve our website and services

  • To comply with legal and regulatory obligations

We do not use personal data for purposes outside those described above unless required by law or where explicit consent has been provided.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to fulfil and deliver your order

  • Legal obligation – for tax, accounting, and compliance purposes

  • Legitimate interests – to improve services and prevent fraud

  • Consent – for marketing communications, where you have opted in

Third Parties & Service Providers

We share personal data only with trusted third-party service providers essential to our operations, including:

  • Shopify (website hosting and e-commerce platform)

  • Shopify Payments (payment processing)

  • Logistics and delivery partners

These partners process data only as necessary to provide their services and are required to comply with applicable data protection laws.

Some service providers may process personal data outside the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are in place to ensure your data remains protected in accordance with applicable data protection regulations.

All employees and partners are bound by confidentiality obligations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal requirements:

  • Order and payment records: retained for up to 7 years

  • Customer support communications: retained for up to 2 years after your last interaction, unless deletion is requested sooner

You may request deletion of your personal data, subject to legal and regulatory retention requirements.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Request data portability

We aim to respond to privacy-related requests within 30 days.

To exercise your rights or for privacy-related inquiries, please contact info@morgan-mode.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be available on this page.

Governing Data Protection Law

UK consumers retain all statutory rights under the UK GDPR and the Data Protection Act 2018.

Nothing in this policy limits or overrides your legal data protection rights.

Contact & Company Information

Website: https://morgan-mode.com

Business Operator: Morgan Mode is operated by Imexva B.V., registered in the Netherlands

Email: info@morgan-mode.com

Phone: +44 1887 440453

Customer Support Hours:
Monday–Friday, 09:00–17:00 UK time (GMT/BST)
(Response time: within support hours on business days)

Company Name: Imexva B.V., trading as Morgan Mode
Registered Office: Nuijeneind 22a, 5761 RG Bakel, Netherlands
KVK Number: 86411004
VAT Number: NL863957663B01